1xpatnar's Privacy Policy

1 Introduction

1xpatnar ("we", "our", "platform") operates a safe and reliable online gaming service for players in Bangladesh. When you use our website 1xpatnar.lat, open an account, or use any of our services, you agree to the terms of this privacy policy.

The purpose of this privacy policy is to clearly inform you about what information 1xpatnar collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties. We respect your privacy and are always committed to protecting your information.

Please read this policy carefully before using our platform. If you have any questions, contact us via our 24/7 live chat support or by email.

2 What Information We Collect

1xpatnar may collect the following types of information from you:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — only individuals aged 21 or above may open an account)
• Email address and mobile number
• Password (stored in encrypted form, never in plain text)
• Current address and nationality

2.2 Identity Verification (KYC) Information

• Copy of National ID (NID), passport, or driving licence
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method (such as a screenshot of a bKash or Nagad account)

2.3 Financial Information

• Deposit and withdrawal history
• Payment method details (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction amounts and dates

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotion use
• VIP status and cashback information

2.5 Technical Information

• IP address and device identity
• Browser and operating system type
• Cookie data and session information
• Time of site access and pages visited

3 Purpose of Data Collection

1xpatnar collects and processes your information for the following lawful purposes:

• Account Management: To create, manage, and secure your account.
• Identity Verification: To prevent fraud and verify age (to confirm 21+).
• Payment Processing: To complete deposit and withdrawal transactions.
• Customer Support: To answer your questions and resolve issues.
• Security: To detect unauthorised access and fraudulent activity.
• Responsible Gaming: To identify harmful gaming behaviour and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the quality of our platform and user experience.
• Legitimate Communication: To inform you about important policy changes, security alerts, or relevant offers.

4 Sharing and Disclosure of Information

1xpatnar never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary amount of information is shared with trusted partners who assist us with payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer service. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

We may be required to disclose information to fulfil a court order, a lawful request from law enforcement, or the requirements of applicable law. In such situations we always operate within the bounds of the law.

4.3 Change of Company Ownership

If 1xpatnar goes through a merger, acquisition, or asset transfer, user information may be transferred. In such a case we will notify you in advance, and the new entity will provide protections equivalent to this privacy policy.

4.4 With Your Consent

Before disclosing your information for any purpose other than those listed above, we will always obtain your explicit consent.

5 Data Protection and Security Measures

1xpatnar takes industry-standard technical and administrative steps to protect your information:

• SSL Encryption: All data transmitted on our website is protected by SSL/TLS encryption.
• Password Hashing: Your password is never stored directly; strong cryptographic hashing is used.
• Access Controls: Only authorised staff can access the information they need.
• Security Audits: Regular security testing and vulnerability assessments are conducted.
• Firewall and Intrusion Detection: Active security systems are maintained at the server level.
• Data Backups: Secure, encrypted backups are taken on a regular basis.

While we are committed to ensuring the highest level of protection, no method on the internet is 100% secure. If you notice any security issue, please contact us immediately.

6 Cookie Policy

1xpatnar uses cookies and similar technologies to improve your browsing experience.

6.1 Essential Cookies

These cookies are necessary for the core functionality of the website, such as maintaining login sessions and security checks. They cannot be disabled.

6.2 Analytical Cookies

These cookies help us understand how you use the site so we can improve the quality of our service. This information is processed in a fully anonymised form.

6.3 Functional Cookies

These cookies remember your preferences, such as language choice or display settings, so you do not have to reset them each time you visit the site.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the website.

7 Data Retention Period

1xpatnar retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for specific legal reasons.
• Financial Records: Financial transaction data may be retained for an extended period in accordance with applicable law.
• Security Logs: Security-related logs are retained for the purposes of fraud prevention and dispute resolution.

Contact us to find out the retention period for specific information.

8 Your Rights

As a user of the 1xpatnar platform, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you and to receive a copy.
• Rectification: The right to request correction of inaccurate or incomplete information in your account.
• Erasure: The right to request deletion of your information in certain circumstances, where retention is not required by law.
• Objection: The right to object to the processing of your information for specific purposes.
• Portability: The right to receive a copy of your information in a structured digital format.
• Withdraw Consent: Where processing of your information is based on your consent, the right to withdraw that consent at any time.

To exercise these rights, contact us via 24/7 live chat or email. We will process your request within a reasonable time.

9 Protection of Minors

1xpatnar's services are strictly for individuals aged 21 or above. We do not knowingly collect information from any minor or provide services to them.

An age verification process is carried out at the time of account registration. If we suspect that a user is under 21, we will take immediate steps to suspend that account and delete the relevant information.

If you become aware that a minor has opened an account on our site, please notify us immediately.

10 Responsible Gaming and Use of Information

1xpatnar is firmly committed to responsible gaming. We may use data about your gaming activity to identify early signs of problematic gaming behaviour.

Information collected for this purpose will not be used for any marketing or third-party purpose. It is used solely for your wellbeing and as part of our responsible gaming commitment.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Third-Party Links and Services

Our platform runs software from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. These providers may have their own privacy policies and may independently collect certain technical information.

1xpatnar is not responsible for the data collection or use practices of these third parties. We recommend that you also read the privacy policies of the relevant providers.

12 Policy Changes and Updates

1xpatnar reserves the right to change or update this privacy policy from time to time. For significant changes, we will:

• Publish the updated policy on this page and change the "Last Updated" date.
• We may send a notice about significant changes to your registered email address.
• We may notify you of the updated policy when you log in to the platform.

Continued use of our platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.

13 Contact Us

If you have any questions, comments, or requests about this privacy policy, please contact us:

We take all privacy-related requests seriously and will respond as quickly as possible.